Tangier and Teouan - Morocco Water, wastewater and electricity services

In 2001, the urban communities of Tangier and Tetouan awarded management of their water, wastewater and electricity services to Amendis, a Veolia Water subsidiary, following an international call for tenders. The general objectives of these concession contracts are to build wastewater treatment plants, refurbish and modernize existing infrastructure, facilitate people's access to these three services and improve quality of service. The motivation for raising wastewater service standards is firstly to improve public health and hygiene and, secondly, to develop the economy and tourist appeal of the Tangier and Tetouan regions. The key objective is to restore the quality of the natural water and beach water in the Bay of Tangier and along the Tetouan coast, one of Morocco's leading tourist attractions.

• Improve the quality of water in the Bay of Tangier and on beaches along the Mediterranean coast from F'nideq to Oued Laou via the Oued Martil rivermouth.
• Eliminate discharges of wastewater into the natural environment within five years by treating them before sending them further out to sea through sewer outfalls.
• Collect close to 90% of wastewater by 2008 and offer independent wastewater treatment systems for other sources.
• Enhance flows by rehabilitating damaged existing collection systems and improving their operation.
• Reduce areas prone to flooding owing to wastewater collection system problems over a 10-year period.
• Extend water, electricity and wastewater services in areas of urban development that are not served, or only poorly, at present by facilitating access to these services for underprivileged people.

Protection of the natural environment through:

• Construction during the first five years of wastewater treatment plants and sea sewer outfalls.
• Construction of pumping and lifting stations to transport wastewater to treatment plants.
• Extension of the collection system by over 200 km during the first 10 years.

Universal water, electricity and sanitation through:

• Extension of the primary, secondary and tertiary systems.
• 40,000 subsidized water and wastewater connections across the entire Tangier-Tetouan concession area.
• Electrification program for central and peripheral neighborhoods.

Flood prevention measures through gradually reducing problem areas.

Support programs:

• Beach clean-up operations and environmental awareness campaigns.
• Three mobile agencies that travel around suburban and rural districts to provide easier customer service access.