Veolia Water is involved in all aspects of water services from abstracting water, producing and distributing drinking water, treating wastewater, releasing the water back into the environment through to customer relations.
These services are all part of outsourcing.
Outsourcing - Veolia Water's business
The principles behind outsourcing
The public authorities and the operating company, whether it is public or private, is committed to supplying drinking water and providing a wastewater service.
However, managing these services is a threeway relationship in which the citizen customer also has a role to play.
