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Veolia Water is present in 69 countries.

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Drinking Water Service

Each day Veolia Water delivers water of impeccable quality while improving its taste, to increase retail customer satisfaction.

A pioneering role

Water taken from the natural environment is a public good. Its conservation, protection and regulation fall under the purview of public authorities. We have supported and lent our expertise to all types of public authorities, be they large, small, rural or coastal, since 1853.

From nature to your faucet

Water makes it way to your faucet by means of a complex, four-step process:

  • Withdraw the water from the environment. Water is pumped from wells in underground aquifers or taken from surface water bodies. Protection areas are set up to prevent the pollution of water sources.
  • Treating water to make it drinkable. The water withdrawn undergoes several types of treatment to make it fit to drink, including coarse and fine screening, flocculation and settling, filtration, ozonation and chlorination.
  • Piping and storing the treated water. Drinking water is piped through closed pipe systems. It is stored in reservoirs that are usually located on high ground, such as underground basins on hilltops and water towers.
  • Distributing water tol customers. Water is piped to its ultimate destination through a complex system of conduits equipped with gates and regulation devices.

Water, a closely monitored product

Drinking water is one of the most tightly monitored food products. It is under constant surveillance, from the site of its withdrawal to the point of distribution. Veolia Water deploys all the techniques necessary to ensure that drinking water complies with national and international health standards. We regularly conduct risk studies and assessments based on recognized methodologies such as Hazardous Analysis and Critical Control Points (HACCP).

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