A global and local organization

Due to its history, geographical and environmental situation and the nature of its business activities, each customer has very specific requirements. As a benchmark company and world leader in water services, Veolia Water is able to tailor its service provision to meet the needs of its customers in different countries and with different cultures.

• Six major geographical areas for municipal and industrial services.
• Two subsidiaries for technological solutions and design and build of facilities.
• Joint head office services (finance, human resources, legal and investor relations, technical and research and communications).

In order to be as close as possible to the needs of its customers, Veolia Water has opted for a highly decentralized organization structure:

• Profit centres on a human scale (<100 employees).
• A manager with most of the responsibilities of a company director.
• Over one thousand top managerial positions.

As a result of its decentralized strucutre, Veolia Water has set up co-ordination boards:

• Between geographical areas and head office departments;
• Between each of the geographical areas in order to exchange expertise;
• Between operations and design-build activities;
• With other Divisions within the Veolia Environnement Group.