Veolia Water gives absolute priority to safeguarding the health of consumers within the framework of the water services management contracts that it is awarded.
With this in mind, Veolia Water monitors water quality from the moment it leaves every single one of its water treatment plants to the moment it reaches customers homes. The company also ensures that quality standards, as outlined by the Department for Health of the country where it is operating, are adhered to at all times.
The results of these monitoring processes are made available to the public through Call Centers, websites or at town halls etc.